Shipping Policy

Thank you for shopping with Royal Snooker Club Co. We are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.

1. Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During peak seasons, sales events, or unforeseen circumstances, processing times may be extended.

2. Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

Delivery availability may vary depending on the serviceability of your location.

3. Delivery Time

Estimated delivery timelines are:

Metro Cities: 3–7 business days
Other Cities and Towns: 5–10 business days
Remote Areas: 7–15 business days

These delivery estimates are provided for reference only and may vary based on courier operations, weather conditions, public holidays, and other factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
Promotional offers such as free shipping may be available from time to time and will be communicated on the Website.

5. Order Tracking

Once your order has been shipped, you may receive shipment details and tracking information via email, SMS, or WhatsApp (where applicable).

Customers can use the provided tracking information to monitor delivery status.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to:

Incorrect address,
Recipient unavailability,
Refusal to accept delivery,

the package may be returned to us. Additional shipping charges may apply for re-shipment.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information at the time of placing an order.

Royal Snooker Club Co. shall not be responsible for delays or delivery failures resulting from incorrect or incomplete address details.

8. Damaged Packages

If you receive a package that appears damaged or tampered with:

Please inspect the package before accepting delivery.
If possible, refuse delivery of visibly damaged packages.
Contact us immediately with photographs of the package and product.

We will review the issue and assist with an appropriate resolution.

9. Delays Beyond Our Control

While we strive to meet estimated delivery timelines, delays may occur due to circumstances beyond our control, including but not limited to:

Natural disasters
Extreme weather conditions
Government restrictions
Strikes or transportation disruptions
Courier service delays

Royal Snooker Club Co. shall not be liable for delays arising from such events.

10. Lost Shipments

If your shipment appears lost or has not been delivered within a reasonable period after dispatch, please contact us. We will coordinate with the courier partner to investigate and provide an appropriate resolution.